Magnise Privacy Policy

Effective date: November 1, 2019. Magnise, LLC.

This Privacy Policy describes how Magnise collects, uses and discloses information, complies with GDPR requirements and what choices you have with respect to the information. Transparency of Privacy policy is the key aspect of trustful business collaboration. Protection of your privacy as Magnise user is one of the major aspects we focus our attention on. Your personal info security, data security for your teammates and business partners is what we strive for improving our product systematically.

This section will explain how Magnise collects, processes and under what circumstances can disclose personal data provided by its customers while visiting www.magnise.com website.

Magnise is GDPR compliant company, hence, you’ll also get the contacts to submit any personal data request.

What this Privacy Policy Covers

Types of data collected

Tracking Data. Our Use of Cookies and Third-Party Analytics

How we use personal information collected

Disclosure Of Data

Security Of Data

Third Party Remarketing Services

Links To Other Sites

Age Limitations

Changes to Privacy Policy

Acceptance of Privacy Policy

How to access and control your information

We use your data exclusively to guarantee the efficient service, improve the functionality offered by Magnise services. By visiting www.magnise.com website and/or using the services provided by Magnise, you agree to the collection and processing of information in accordance with this policy.

Types of Data Collected

We collect and process the data listed below to ensure the adequate performance of the agreement between you and Magnise. On our side, we realize our right to analyze overall performance of our campaigns and Magnise services. We have to evaluate analytic data to be able to comply with our legal obligations to our users - provide seamless service and guarantee data security.

Personal Data

We collect and process personal information for registered Magnise users such as:


Information you give us. This is information about you that you give us by filling in forms on our site, using live chat on our site, or communicating with us via e-mail, post or other methods. The information you give us may include your first name, last name, title, e-mail address, nickname / username (alias) and other information provided by you or contained in the documents provided by you;


Information we collect about you. When you visit our site, use our services, use live chat on our site, or communicate with us via e-mail, post or other methods, we may collect information about you, which may include: your location, IP address, locale, referrer, source of your traffic to our site or chat room, domain, chat ID, chat history, contact details, pages you visit and links you follow, and technical parameters of your device and software you use to access our site.


When you contact or register Magnise account you’re asked to provide this information and it will be treated as it is described in this policy. Every user that has requested Magnise account or contacted to Magnise has to agree to this Privacy policy prior to sending us private data or using the solution.

Tracking Data. Our Use of Cookies and Third-Party Analytics

Our site may place and access certain cookies on your computer or device. A cookie is a piece of information in the form of a very small text file that is placed on an internet user's hard drive. It is generated by a web page server, which is basically the computer that operates a web site. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site.

By using our site, you agree to the use and storage of cookies on your computer or device. If you do not wish our website to use cookies on your computer or device, you can at any time deactivate and delete cookies through your browser settings. More information on cookies and how to disable and delete them may be found at : www.aboutCookies.org/Cookie-faq or www.allaboutcookies.org.

Please note however, that if you refuse or delete cookies, certain parts of our site may not function properly, and we may not be able to offer you certain services. We use both first party and third party cookies. First party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience of our site and to provide and improve our products and services. By using our site, you may also receive certain third party cookies on your computer or device. Third party cookies are those placed by websites, services, and/or parties other than us. In addition, our site uses analytics services, which also use cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use our site.

Our site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of our site (including Your IP-address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to analyse your use of our site, compile reports on our site activity for us, and perform further services associated with our site use and Internet use. Google may also transmit this information to third parties where required by law or to the extent third parties process these data on behalf of Google. You can opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser: tools.google.com/dlpage/gaoptout. Most common cookies used on our site are:



Name of cookie or similar technology Cookie or similar technology provider Purpose
_csrf We This cookie is used to identify you when you visit our site
Google Tag Manager (_gid, _ga) Google This cookie is placed by Google. It enables our site to learn information about our users’ use of our site, such as the time of visit, the pages viewed, whether the user has visited before and the websites visited prior to visiting ours, using Google and other thirds party services.
Google Analytics Google This cookie is placed by Google. It enables our site to learn information about our users’ use of our site, such as the time of visit, the pages viewed, whether the user has visited before and the websites visited prior to visiting ours.
Yandex.Metrica (_ym_uid, _ym_isad) Yandex This cookie is placed by Google. It enables our site to learn information about our users’ use of our site, such as the time of visit, the pages viewed, whether the user has visited before and the websites visited prior to visiting ours.
Facebook Pixel Facebook This cookie is placed by Facebook. It enables our site to measure, optimize and build audiences for advertising campaigns served on Facebook.
One Signal One Signal This cookie is placed by One Signal. It enables our site to remember that you subscribed to receive push notifications. It also helps us deliver personalized notifications.
VWO> VWO This cookie is placed by VWO. VWO places cookies in end user’s and customer’s browser to identify the user. Cookies do not contain any of your personal data. They may also collect and store information locally on your device, using mechanisms such as browser web storage.
Hotjar Hotjar This cookie is placed by Hotjar. It collects non-personal information, with the overall aim of providing you with a better website experience, diagnose technical problems and analyse trends.
Unbounce Catena Media Unbounce is a tool that helps Us build better landing pages. Unbounce cookies will be used to collect non-personal data that will be used to improve the landing pages and provide a better experience.
dWords dWords AdWords is used to enable Google PPC (pay per click) campaigns.
Double Click Double Click Double Click is used for advertisers and to advertise on multiple ad servers.
LiveChat (__lc.visitor_id., lc_sso) LiveChat, Inc. This Cookie allows us to communicate with you through a live chat when you select this option on our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How we use personal information collected

Magnise guarantees transparency of personal data processing and will use the sensitive data only in compliance with this Privacy policy. We will never sell or otherwise transfer your personal information to a third party.

Here is how we use the personal data described in previous sections:


To personalize your experience;

To track website traffic and analyze customers flow;

To improve website and solution usability;

To send you emails (on your prior consent) containing password recovery link, features updates and similar information;

To provide customers support responding to your request, comments, and questions;

To ensure your account and data safety and security;

To protect our legitimate business interests and legal rights;

To process transactions;

To detect, prevent and address any technical issues.

Disclosure Of Data

Magnise reserves the right to disclose data that are considered as personal information if required by law or we reasonably believe that disclosure of data is inevitable for:


our own rights protection;

protection of your safety;

protection of the safety of others;

fraud investigation;

legal process;

law compliance or court order.

Security Of Data

Magnise takes the security of personal, sensitive and other data customers provide us very seriously. Our technical team uses innovative methods to secure your data from loss, unauthorised use, misuse, or disclosure. Our systems are hosted on Amazon AWS infrastructure, located in Germany. The major Magnise security measures include:


SSL protocol;

Network firewalls;

Security tokens;

Passwords encryption;

JWT and API keys;

OAuth 2.0 protocol

Regular backups of the information processed.

Because of the nature of Internet communication and information processing technology, no method of transmission over the Internet, or method of electronic data storage is 100% secure. Therefore, we cannot guarantee that the information you transfer over the Internet is absolutely safe from intrusion. There are situations when data security is out of our capability due to the inherent nature of the Internet.

Third Party Remarketing Services

Magnise website might use 3rd party remarketing services to promote the business collaboration platform such as Google, Facebook, Twitter, and Linkedin to previous visitors to Magnise website. These third party sites use cookies to display ads based on your past Magnise website visits. As usual, privacy is our prior concern and the privacy policies of the third party services we might use are consistent with ours.

Links To Other Sites

Our services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly recommend you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Age Limitations

Our service does not address anyone under the age of 18. We do not purposely collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you have disclosed that your children has provided us with Personal Data, please contact us at dpo@magnise.com

In every case when we discover that we have collected personal data from a person under the age of 18 without parental consent, we take measures to remove that information from our servers.

Changes to Privacy Policy

We reserve the right to update this Privacy policy from time to time due to the situations that require the amendment.

The changes will be posted on this page so you always be aware what information we collect, how we use it, under what circumstances, if there are any, we disclose it. Once any changes on this page are made, the “effective date” on this page will be updated as well.

Being active Magnise user we advise you to review this Privacy policy systematically for any changes.

Acceptance of Privacy Policy

When you fill in your personal data to send a request via contact form on Magnise website you are asked to agree with this Privacy policy. By using our service you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not able to send us a request via contact form.

Contact Magnise support if you need any explanation on this Privacy policy aspects or on the changes introduced. Once you make a decision to delete your personal data after sending the request via contact form, email us at dpo@magnise.com with a request to remove your personal data.

How to access and control your information

With the questions regarding privacy contact us at dpo@magnise.com. To submit an inquiry on personal data collected or to request full or partial personal data extraction - get in touch with Magnise Data Protection Officer at dpo@magnise.com. We will respond to your request within a reasonable timeframe and specify the actions we have taken.

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